Ride along with Tesla Mobile Service and fix some electric cars

Electric cars require less maintenance than combustion vehicles, but when you need your tires rotated or your filters changed, who ya gonna call? Well, you’d actually just use the Tesla Mobile Service app. Read more on Tesla’s Mobile Service –

On my ride-along, I witnessed fixes ranging from a Model 3 getting a simple tire rotation at a private residence to an airbag and power steering recall service on a Tesla Model S in the parking lot of a motel.

Written and Presented by Antuan Goodwin
Produced by Marc Ganley

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47 Replies to “Ride along with Tesla Mobile Service and fix some electric cars”

  1. digimon916

    As someone whose been working on cars for 10+ years, dang these look easy, and an easy job too if youre mobile. Looks like mobile = basic maintanence, small jobs. Shop = underside and serious electrical work.

  2. The Rainmaker

    Illegal immigrants have been offering this service for a while now and its always been frowned upon to take a car apart on the street. In most places with a HOA, you'd get a letter about maintaining the quality of the neighborhood, etc etc. Yet somehow people are all happy to see someone with a Tesla logo come and do the same thing.

  3. John Smith

    Is this an ad for Tesla? You should mention how long it takes to get parts for a tesla repair usually, and how costly it can be. No way this video approaches any sort of journalistic standards. Put an ad disclaimer will ya?

  4. Lisa

    Tesla Service has treated me like GOLD. Also had their Mobile Service twice and it was fantastic both times. Also gave me an opportunity to chit chat and learn more cuz the techs were pretty cool people. So happy.

  5. dcharizard91

    The dealer that I purchased my Lexus from has a similar service. They can send out a technician and do simple maintenance things (oil change, filter changes, tire rotations) at my location of choice. For more intensive or serious repairs, they can flatbed a Lexus loaner to me, flatbed my car to the dealer, and flatbed it back to me for exchange when it is done. The only drawback is the need to schedule an appointment quite in advance.

  6. Michael Watt

    I've had a Model 3 for just over a year. I've had 2 mobile service calls – first for the frunk actuator – it took him 20 minutes to fix in my driveway. The second call was for the glovebox latch bc it would sometimes open on its own. Mobile service fixed it in 20 minutes. The process of setting up appts was painless and the wait time was only a couple of days. These are very minor issues and the experience made me feel better about the brand. They are building cars to last – not ones that need repairs to be a profit center. Any other minor issues or bugs are either fixed with OTA updates or by resetting the cars computer. I love not having to waste my time going to a garage, get a ride there, go without my car for a day or two, etc. Mobile service seems so much more sensible.

  7. Colin

    LOVE THIS, i was at work doing carts (i work as a courtesy clerk) one day, saw a tesla mobile service car come to our store, my problem was that my car wasnt receiving the newest software update when its already been out for everyone else, i asked the guy can u push out the latest software update to my model 3? He said sure, he got out his laptop, entered my vin, sent it to my car, next thing i know within an hour, the update i had requested, had been pushed to my car ready to be installed

  8. D.J. Banack

    They also don't like to talk about the fact that EVs aren't paying at the pump , which pays for road maintenance , paving, re-paving, bridge repair, etc etc etc…. Which is theft from other drivers whom are paying for the road/gas/diesel tax… also EVs aren't as " environmentally friendly " as Tesla/Elon is claiming : https://www.bloomberg.com/news/features/2019-06-11/saving-the-planet-with-electric-cars-means-strangling-this-desert?utm_campaign=news&utm_medium=bd&utm_source=applenews

  9. sadman hoque

    I remember reading about one guy having a tough time cause Tesla refused to send mobile repair cause his warranty ended and the nearest service station was in another city.

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