LG TV 49UJ6300 WIFI dropping problem
[UPDATE] LG released a fix for that, needed to manually perform the software update. Follow the link below:
This video shows what happens… Suddenly the TV drops the WIFI connection and won’t connect anymore. Some TV functions become unresponsive (such as Netflix subtitles and menus), and the menu won’t show any options. When I try to connect back to the wifi, it doesn’t work. I need to unplug the TV from the power outlet and plug back in so it will have WIFI again.
FOR EVERYONE COMING ACROSS THIS ISSUE: I was struggling with this sh*t for the last year. Lately my remote was freezing every 5 seconds and the TV couldn’t connect to internet. JUST DO A FACTORY RESET USING THE CODE: 0000. This fixed all my issues, I found the solution myself. So easy but so worthy.
Note: if you factory reset your TV you will all the apps downloaded and all password, you will have a brand new TV.
Tive esse problema também com a minha 🙁
Thanks for the advice. It worked 👍
But this is not permanent fix.. LG tv are the worst.. very pathetic technology and performance.. don't buy LG ever
This works temporarily. But the permanent fix is to remove the back panel of the TV and straighten out the crimped ribbon cables, and make sure they're well connected. There are at least a couple of videos on YouTube that show how to do it. Good luck to all of those who have this problem.
Thank you so much this really helped me alot
LG cannot get the wifi right. I have the same issue with 2018 4k ultra hd.
Thank you sir. Seems I'm not the first and its a know problem apparently. Which sucks because LG tv have great potential but if this is an issue it just doesn't make them look good.
it didn't work pls can someone help me
So Lg tv, life is not good when your tv keeps losing the wifi connection. I tried unplugging and replugging the cord and this doesn't work.
But this is not solution to plug out constantly
I've got a 2020 model and it disconnects like every 30 mins, it's ridiculous.
This tv probably was recalled EVERYBODY has the same problem!!! It really really sucks.. T-Mobile had the nerve to give this shit away with a new phone offer ha!! I see why.. and made sure u paid on time for 3 months before they sent the TV.. TRASH!!!
I’m done with LG products.
Never buy LG TV. Never. Really shit, especially WiFi disconnect issue. Due to this i use LAN.
LG is Shit
This is why I have a Samsung smh
I have the same problem. will anyone recommend a wifi extender with ethernet so I can just plug it in with a cat 5 cable? the wifi card in the tv is apparently good until the warranty expires. LG knows it too. also It works sometimes and others not…. WTF?
Same problem!
I have 52inch 4K smart
I’m done with LG TVs
THIS FIXED IT FOR ME!!
https://youtu.be/bNJlWbUhpYM
Ugh!! I thought it was just MY tv… I have the exact same issue… mine always says the time & date are not current & it resets to like 1999! So frustrating. I have to turn the power strip off & on then it works after I reset the date (even though I have it set to "automatic time & date"… it works until I turn the TV off for the night & when I come back its disconnected… how can I fix it!?!
After exactly 1 year of LG 55inch purchase ,Wifi and Bluetooth are droping now and then….LG basterds are asking 1300 bucks just to attend the problem…What a crap
Unplugging doesn't help. Give me another option please.
Man happens everytime, it's very annoying and they don't even fix this shit
From day one of the purchase Same issue worst LG. Even with warranty they are unable to fix. Cast option doesn’t work either. They simply say after three repairs we can replace the product. Don’t ever buy LG
wow it worked! For no reason my wireless network was dropped and the TV kept searching and no networks would show up. I followed your video and voila! My network list appeared and I reconnected. Had to enter my password and everything again. Very strange it got dropped so randomly like that.
Resetting works as far as getting my wifi back, but the connection is so slow that apps just freeze. Xbox, Firestick, and PC all work without any problems.
I've got the OLED55B7V which was ridiculously expensive. I won't ever buy LG again.
A mi igual me paso lo mismo, después de unos 10 minutos de reiniciar quedaba sin red WIFI… leyendo los comentarios encontré una solución que hasta ahora me ha resultado, ya lleva horas el televisor sin perder red.
1) Cambiar el País del televisor en las opciones. Quitar la seleccion automatica y escoger otro pais.
2) Going to Settings, General, and turning off "Mobile TV On" and Quick Start+.
3) Network > Wi-fi connection > Advance setting > Edit > uncheck Set Automatically > set DNS SERVER: 8.8.8.8 and connect
A mi me funcionó eso.
You need to replace the Wifi card. It cost in between $12 to $20 for the wifi card and it only takes about 10 minutes to fix it yourself. Seems like LG smart tvs made from 2017 to 2019 have this problem but LG refuses to acknowledge it.
This video can help you better > https://youtu.be/73_vrDSzPsk
This fix works for a while, then it stops working as well. resetting to factory settings also helps temporarily, re-booting the router sometimes helps temporarily (even though all other devices are working fine). The ONLY long term solution I have found is to give up on the LG WiFi and dig out a 15 year old Roku device and connect through that. I will NEVER buy another LG product. This is, and has been, a known issue with LG smart TVs for years and LG does nothing to fix it.
I put in my pssword snd it connects but the next day I have to put it in again. Is there a save button so I do not have to continually enter my passwork
The way you just fixed is is only temporary, sooner will disconnect every 5-10 minutes.
Tbh you can unplug the TVs WiFi receiver from the motherboard and that resets the tv, usually happens cause you’re not closing applications before switching to another one
This tutorial really works sorry is in Spanish but works https://youtu.be/IPw8TsO52lY
Alguien español
Mine does this. It's just a 2year old tv. LG webos TV 2019. I bought mine on sell at best buy for $700. This tv isnt worth the trouble.
I had the same issue with WiFi not working every morning on my LG 55UM7000PLC, only thing that helped was completely unplugging the TV from socket and then it would come back to life. After I turned off the "Quick Start" option in All Settings -> General -> Additional settings, it is working like a charm for last week – every morning TV is normally connected to WiFi automatically. Since "Quick Start" is leaving the TV in some "standby sort of" mode, it seems to me that after a long period of being in that state (during the night for example), TV goes crazy and disconnects or whatever. So, TURN OFF that "Quick Start" which is saving you like 3 seconds of your life when turned on.
Ngl kinda mad I didn’t think of unplugging and plugging back in thx man
Would a Ethernet cable fix the problem ? It’ll be my last option.
This is a known hardware issue, thx to the speaker being too close to the flat cable connector, it can cause vibration that "tampers" the connection between the cable from the wifi card to the motherboard, if it stucks without WIFI after rebooting, which will only work when the cable it's "seated okish" only "reseating" the cable will work.
unscrew the back panel tv, the wifi cable has a written WIFI word on it, this flat cable goes to a blackbox near the power/joystick button, with another falt cable actually going to the power/joystick button, unscrew this box, and clean the cable on both ends (wifi only)
Paid £800 for an LG. My £160 Bush tv from Morrison is more reliable 🤬
Mine is naaaaahhh
No working
Exact same issue with my 1 year old LG.
Same issue, and WITH the latest upgraded firmware. Both TVs, ( have the 49" and the 65UJ6300). so it is 100% software related. Also, the ethernet doesn't reconnect after you turn the TV off. VERY BAD tvs, last LG products for me 🙂
Never seen such dogshit software. I'm seriously considering just getting a Fire stick or something similar so I never have to utter the name LG ever again.
I bought my tv then 2 days later somthing similar happens